Technical Support
Get Support
For commercial product questions and support, please contact your local distributor.
Find a Distributor
![Construction Worker Speaking on the Phone](/-/media/project/jci-global/ds-and-ductless/coleman/common-pages/commercial/technical-support/commonpages_thumb_technical-support.jpg?la=en&h=400&w=600&hash=81A2D9C0556D8F8DFDBA511A4EFB6B1D)
![Solution Navigator logo](/-/media/project/jci-global/ds-and-ductless/coleman/common-pages/commercial/technical-support/bts_imageleftcontentright_solution_navigator_coleman.png?la=en&h=1037&w=1380&hash=E2570BEE890094937637E7E4BBD3E191)
Partner Resources
Find HVAC product info, manage warranty claims and order items like replacement parts on the Solution Navigator® website.
SOLUTION NAVIGATOR®
RTU Toolkit
Find unit-specific information about particular rooftops with a simple scan of a QR code on the unit or by entering a unit's serial number. You'll gain access to system start-up, installation details, operating documents, warranty information, wiring diagrams and any available promotional warranty registrations.
GET THE RTU TOOLKIT APP (APPLE IOS)
Download the RTU Toolkit (Android).
![Johnson controls RTU Toolkit logo](/-/media/project/jci-global/ds-and-ductless/coleman/common-pages/commercial/professionals/commonpages_imageleftcontentright_professional_5.jpg?la=en&h=1037&w=1380&hash=7AE5EC54162D085A927395CAEF1279A0)